: A position paper proposing a unified framework to measure and explain user engagement across different platforms.
: This paper investigates how Personas (fictional characterizations of user segments) can be better utilized throughout the software development process to maintain empathy and alignment with user needs. : A position paper proposing a unified framework
: Provides a historical overview of how AI systems—like Recommender Systems—construct user representations from interaction data. : A position paper proposing a unified framework
: A NIST research document that challenges the "users are the weakest link" narrative in security, focusing instead on "security fatigue" and usability challenges. : A position paper proposing a unified framework