Do you need a regarding AI in claims?
: A technical report detailing how loss adjusters maintained "essential worker" status to conduct site visits during global lockdowns. ⚖️ Academic Research
challenges for loss adjusters in the wake of COVID-19 - Kennedys Law
💡 The year 2020 was a "turning point" for the profession, shifting from physical site visits to remote adjusting and digital evidence gathering due to the pandemic.
: Investigates the impact of adjuster investigations on policyholder trust and business longevity.
Mid-life crisis, resilience, and the "human side" of the insurance industry. 📄 Academic & Professional Papers (2020)