: Automatically learning a process model from raw event data (e.g., using the Alpha-algorithm or Inductive Miner).
Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, Wil van der Aalst Data Science in Action Second Edition Process Mining: Data Science in Action
: Using data to improve or extend an existing model, such as adding time stamps to predict delays or identifying social networks of resources. Key Takeaways & Learning Path : Automatically learning a process model from raw