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: It serves as the primary billing and payment processing platform for credit cards issued by Elan Financial Services and U.S. Bank .
: Many consumers receive automated "robocalls" from entities identifying only as "Card Member Services" or "Card Services". cardmemberservices.com
: Elan partners with various institutions—such as Fidelity, Kroger, and local credit unions—to manage their credit card portfolios, including underwriting and customer service. : It serves as the primary billing and
: Scammers often spoof caller IDs to make it appear as though a legitimate bank is calling. Safety Best Practices While the portal itself is legitimate, the generic
: Legitimate issuers like Elan or Discover will never call to ask for your full credit card number, CVV, or expiration date to "lower your interest rate".
While the portal itself is legitimate, the generic term "Card Member Services" is frequently exploited by scammers.
Is that a legit credit card company calling, or just another scam?