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: Agents don't have to ask "What were you doing?" because they saw it.

: Detects "rage clicking," rapid scrolling, or lingering on a payment page. buy efficient customer service

Instead of waiting for a customer to ask a question, this feature uses real-time data to predict their problem and solve it before they even reach out. 🚀 Feature: "The Proactive Shadow" : Agents don't have to ask "What were you doing