The authors argue that most unethical behaviour isn't the result of "bad people" doing bad things, but rather "good people" being unaware of the psychological biases that cloud their judgment.
The authors suggest that to improve ethical outcomes, we shouldn't just "try harder." Instead, we need to: Blind Spots: Why We Fail to Do What's Right and...
This book, by Max H. Bazerman and Ann E. Tenbrunsel , explores the gap between how we think we will behave in ethical situations and how we actually behave when the pressure is on. The authors argue that most unethical behaviour isn't