To resolve your issue in one go, have the following information ready before you call or chat:
Log in to your account on the HelloFresh website or mobile app. To resolve your issue in one go, have
Support is typically available 24/7, though wait times may vary during peak hours (usually mornings and weekends). To resolve your issue in one go, have
Found in your confirmation email or "My Deliveries" tab. To resolve your issue in one go, have
If your delivery hasn't arrived by 8:00 PM on your scheduled day.
If a discount code didn't apply correctly at checkout.
The one associated with your HelloFresh account.